Customer Care
Customer CareAt Phillip Grandison, we are committed to providing exceptional service alongside exceptional craftsmanship. Every garment is prepared with intention, and every client interaction is handled with care.
Order SupportIf you have questions regarding your order, sizing, or shipping status, our team is happy to assist.
Please include:
Your full name
Order number
Details of your inquiry
This allows us to respond efficiently and accurately.
Response Time Customer care inquiries are typically answered within 1–2 business days, Monday through Friday.
Please note that response times may be slightly extended during peak seasons or special releases.
Privacy & Safety
I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!
Wholesale Inquiries
I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments